BPM Awards Submission Form

    How to Enter: Simple Short Abstract

    Simply answer these three questions in a short abstract using the form (scroll down) to ensure you have a qualifying BPM case study.

    The judges will give you valuable free feedback on your abstract with advice on making a good submission even better - before you commit to paying your entry fee and completing your full case study. Save time, effort and money.

    1. Who (by roles within the organization) are the users of the system?
    2. What area(s) of the business are affected by the Business Process Management System?
    3. Why is this considered a successful BPM case study (see criteria below)?

    See the helpful example below the form.

    After receiving the judges' feedback, if you decide to move ahead with your submission, simply pay your entry handling fee and send in your completed case study.

  • Helpful document (4-page PDF): How to submit an entry
  • Helpful Submission Guidelines on use of trademarks (1-page pdf) by Keith Swenson, lead judge.

We will send you the easy Q&A template (Word doc) to complete your full case study and return. If selected as a Finalist, this paper will be published in the next annual title in the “Excellence in Practice” series.

If you are familiar with the awards process and you do not wish to submit an extract, and simply require the latest Q&A template to submit the completed case study, just complete the fast track short form here.

Free sample chapters from recent publications here.

Abstract Submission

    1. Who (by roles within the organization) are the users of the system?
    2. What area(s) of the business are affected by the Business Process Management System?
    3. Why is this considered a successful BPM case study (see criteria below)?
    4. (Hint: Simply copy/paste into these fields from another app such as Word)

      FORM

    Example from SBB - Swiss Railroad – Gold winner of 2013 BPM Awards.
    Nominated by ti&m, Switzerland.

    Who: The Swiss are world champions in using their railways - on average a Swiss citizen travels 2258km per year on the railway network. As a consequence the railway system is heavily used and the quality of service has to be high according to Swiss standards which also means the processes have to be efficiently controlled. The BPM project 'SIP' (Incident and Infrastructure Portal) automates incident processes with a workflow system which is a challenge in itself.

    What: In the project, one unified BPM system was used for very diverse process management and we would like to emphasize how we managed complexity. Imagine a tree that has fallen on a railway track. It damages rails, power lines and even telecom wires. A complex mixture of processes and organizations (civil engineering, power services, IT, external companies) have to be mastered by different technical control centers in order to efficiently react to the incident and finally make the joint decision to give the green light once all impediments have been resolved. We used agile methods (Kanban & Scrum) to homogenize processes and disambiguate contradictory system requirements, and used innovative concepts like "hit lists" to implement flexible and self-learning processes.

    Why: The BPM system allows us to coordinate different domains within the company and facilitates financial reporting, control and planning of preventative measures. Ultimately the system leads to a higher usage of the existing railway network, which means redundant infrastructure is not required thus saving costs in building and maintaining the railway network.


Criteria

Nominations will be judged on excellence demonstrated in the following areas:

Innovation

  • Innovative use of BPM technology to solve unique problems
  • Creative and successful implementation of advanced BPM concepts
  • Level of integration with other technologies and legacy systems
  • Degree of complexity in the business process and underlying IT architecture

Implementation

  • Successful BPM and/or workflow implementation methodology (BPM CoE, Project Team, etc)
  • Size, scope and quality of change management process
  • Scope and scale of the implementation (e.g. size, geography, inter-company processes)

Impact

  • Extent and quantifiable impact of productivity improvements
  • Significance of cost savings
  • Level of increased revenues, product enhancements, customer service or quality improvements
  • Impact of the system on competitive positioning in the marketplace
  • Proven strategic importance to the organization's mission
  • Degree to which the system enabled a culture change within the organization and methodology for achieving that change.

Winners and finalists receive additional recognition by having their case studies published in the annual volume of Excellence in Practice by Future Strategies Inc., and may additionally be included in book titles aimed at vertical idustries such as Delivering the Customer-Centric Organization.

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