WfMC Global Awards for Excellence in
Business Process Management
Get recognized for your vision and your team's superb efforts!
Simply answer these three questions in a short abstract using the form (scroll down) to ensure you have a qualifying BPM case study.
The judges will give you valuable free feedback on your abstract with advice on making a good submission even better - before you commit to paying your entry fee and completing your full case study. Save time, effort and money.
See the helpful example below the form.
After receiving the judges' feedback, if you decide to move ahead with your submission, simply pay your entry handling fee and send in your completed case study.
We will send you the easy Q&A template (Word doc) to complete your full case study and return. If selected as a Finalist, this paper will be published in the next annual title in the “Excellence in Practice” series.
If you are familiar with the awards process and you do not wish to submit an extract, and simply require the latest Q&A template to submit the completed case study, just complete the fast track short form here.
(Hint: Simply copy/paste into these fields from another app such as Word)
Example from SBB - Swiss Railroad – Gold winner of 2013 BPM Awards.
Nominated by ti&m, Switzerland.
Who: The Swiss are world champions in using their railways - on average a Swiss citizen travels 2258km per year on the railway network. As a consequence the railway system is heavily used and the quality of service has to be high according to Swiss standards which also means the processes have to be efficiently controlled. The BPM project 'SIP' (Incident and Infrastructure Portal) automates incident processes with a workflow system which is a challenge in itself.
What: In the project, one unified BPM system was used for very diverse process management and we would like to emphasize how we managed complexity. Imagine a tree that has fallen on a railway track. It damages rails, power lines and even telecom wires. A complex mixture of processes and organizations (civil engineering, power services, IT, external companies) have to be mastered by different technical control centers in order to efficiently react to the incident and finally make the joint decision to give the green light once all impediments have been resolved. We used agile methods (Kanban & Scrum) to homogenize processes and disambiguate contradictory system requirements, and used innovative concepts like "hit lists" to implement flexible and self-learning processes.
Why: The BPM system allows us to coordinate different domains within the company and facilitates financial reporting, control and planning of preventative measures. Ultimately the system leads to a higher usage of the existing railway network, which means redundant infrastructure is not required thus saving costs in building and maintaining the railway network.