The case studies of these award-winners and selected finalists were published in the Excellence in Practice, Volume IV

February 8, 2002 – Lighthouse Point, Florida. The Workflow Management Coalition (WfMC), Giga Information Group and the Workflow And Reengineering International Association (WARIA) are pleased to announce the finalists for the 2001 Global Excellence Awards for innovation and excellence in workflow implementations. These prestigious awards are used to recognize organizations that have demonstrably excelled in implementing innovative solutions to meet strategic business objectives.

“The finalists represent a great diversity of applications,” said Charlie Plesums, External Relations Committee Chair for the WfMC and Principal Consultant, CSC Financial Services Group. “These implementations of the business processes and the interoperation of processes between different systems show how workflow has become the glue of today’s information systems. The Workflow Management Coalition is pleased to be contributing to the standards and promotion of this technology.”

Particular attention was paid to workflow implementations that show workflow extending beyond the corporate boundaries to support customers, suppliers, trading partners etc. The following list identifies the nominees with their nominators/primary vendors.

North America

  •     iJET Travel Intelligence by Fujitsu

  •     INS-FIPS by IMC

  •      McKenna & Cuneo by Metastorm

  •     WorldCom by Action Technologies

Pan European

  •       MSB International by Metastorm

  •      Sodifrance by Akazi

  •     Taylor Nelson Sofres by W4

  •     Vienna Central Complaint Management by Unisys

Africa And Middle East

  •       Reserve Bank of Malawi  by Staffware

  •      Standard Bank of South Africa by FileNET.

Pacific Rim

  •       Nong Shim Seoul by HandySoft

  •       Triumph International Japan by Kaisha TEC

The Global Excellence in Workflow Awards now takes place annually in conjunction with the AIIM Conference and Expo. The Awards (now in their 12th year) will be presented by Connie Moore, VP of Giga Information Group, at the Moscone Convention Center on Wednesday, March 6, 2002.

Winners and finalists will receive additional recognition by having their case studies published in the next volume of Excellence in Practice by Future Strategies Inc. For questions relating directly to the Awards, please contact Layna Fischer, the Awards Director, at +1 954 782 3376 or email

About the Workflow Management Coalition (

The WfMC, founded in August 1993, is a non-profit, international organization of workflow vendors, users, analysts and university/research groups. The Coalition's mission is to promote and develop the use of workflow through the establishment of standards for software terminology, interoperability and connectivity between workflow products. Consisting of over 200 members, spread throughout the world, the Coalition has quickly become established as the primary standards body for this rapidly expanding software market.

About Giga Information Group (

Giga Information Group (NASDAQ: GIGX) provides objective research, advice and continuous coaching on technology for e-Business. Giga's integrated suite of offerings helps clients make strategic decisions about the technologies, people and processes needed to excel in the new digital economy. Emphasizing close interaction between analysts and clients, Giga delivers support with the speed and scope necessary for e-Business. Giga began providing services in April 1996 and now has a global client base encompassing more than 1,100 organizations and over 120,000 licensed users, making it the fastest growing company in the IT advisory industry's history. Its enterprise clients include companies that use, sell and invest in technology.

About WARIA (

The charter of the Workflow And Reengineering International Association is to identify and clarify issues that are common to all users of workflow and those who are in the process of reengineering their organizations. WARIA's mission is to make sense of what's happening at the intersection of Business Process Reengineering, Workflow, Knowledge Management and Electronic Commerce and reach clarity through sharing experiences, product evaluations, networking between users and vendors, education and training.   email: +1 954-782-3376 +1 954-782-6365 (fax)


The case studies of these award-winners and selected finalists were published in the Excellence in Practice, Volume IV