Highlights from Award Winners and Finalists

This section provides compelling proof of how these companies have proven excellence in their creative and successful deployment of advanced and business process management concepts.

View the highlights from the links above - one slide per winning organization -- who have briefly detailed their Situation, their Innovation/Implementation and their Benefits gained, together with the technology used and the service providers.

About WfMC Awards for Excellence

Since 1996, the prestigious annual Global Awards for Excellence in BPM and Workflow have been highly coveted by organizations that seek recognition for their achievements.

These awards not only provide a spotlight for companies that truly deserve recognition, but provide tremendous insights for organizations wishing to emulate the winners’ successes.

Imagine your BPM project as a finalist or winner... 

  • Your team and your company gain international recognition as industry leaders and innovators...
  • You have clearly demonstrated competitive advantage in your industry; your corporation grows even faster...
  • Your team, your project and your department receive internal recognition, additional project funding and more...

Some organizations significantly outperform others in their industry. They become more agile by adopting smarter work practices and transforming their business processes to be more dynamic, collaborative, and connected.


Innovation encompasses the innovative use of technology for strategic business objectives; the complexity of the underlying business process and IT architecture; the creative and successful deployment of advanced workflow and imaging concepts; and process innovations through business process reengineering and/or continuous improvements.

  • Innovative use of BPM technology to solve unique problems
  • Creative and successful implementation of advanced BPM concepts
  • Level of integration with other technologies and legacy systems
  • Degree of complexity in the business process and underlying IT architecture


Hallmarks of a successful implementation include extensive user and line management involvement in the project while successfully managing change during the implementation process. Factors impacting the level of difficulty in achieving a successful implementation include the system complexity; integration with other advanced technologies; and the scope and scale of the implementation (e.g. size, geography, inter-company processes).

  • Successful BPM and/or workflow implementation methodology
  • Size, scope and quality of change management process
  • Scope and scale of the implementation (e.g. size, geography, inter-and intra-company processes)


Impact is the bottom line, answering the question, “What benefit does BPM deliver to my business? Why should I care?”

  • Extent and quantifiable impact of productivity improvements
  • Significance of cost savings
  • Level of increased revenues, product enhancements, customer service or quality improvements
  • Impact of the system on competitive positioning in the marketplace
  • Proven strategic importance to the organization's mission
  • Degree to which the system enabled a culture change within the organization and methodology for achieving that change

The positive impact to their corporations includes increased revenues, more productive and satisfied employees, product enhancements, better customer service and quality improvements.